Privacy Policy

PRIVACY POLICY


Effective date: September 30, 2024

Auto Repair Desk (“Auto Repair Desk,” “we,” “us,” or “our”) is dedicated to safeguarding the privacy and confidentiality of personal information under our care. This Privacy Policy outlines how we collect, use, disclose, and protect personal information in connection with our website, www.autorepairdesk.com (the “Site”), software tools, and related services (collectively referred to as the “Services”).

This Privacy Policy is effective as of the date above. We may update this Privacy Policy from time to time. Updates will be posted on our Site and continued use of our Services after changes to this Policy indicates acceptance of those changes.

Our Services are designed to assist auto repair businesses (“Clients”) in managing their operations effectively. In providing these Services, we collect personal information about our Clients and their owners, employees, and representatives (“Client Data”). As a service provider, we also handle personal information about our clients’ customers (“Customer Data”). Our clients are responsible for customer data, which we process on their behalf. If you are a customer of one of our clients and have questions about how your data is handled, please contact the applicable Client directly.

Collection and Use of Personal Information

You can browse our Site without providing personal information.

If you contact us for information about our Services or for other inquiries, we may collect your name, contact details, and any additional information you choose to share. We use this information to respond to your requests and provide relevant materials or updates that may interest you.

If you register for our Services as a Client, we will collect the following:

  • Business details: name, email, physical address, phone number, size, and type.
  • Payment details: payment card information, banking details, or other payment processing information.
  • User credentials: username and password.
  • Employee/representative details: names, emails, and phone numbers.

We use this information to provide and improve our Services, process payments, meet legal obligations, and share information about products, services, or events that may interest you.

For financing options offered through third-party partners, we may collect additional information (e.g., name, contact details, date of birth) required by these partners to assess financial eligibility.

Information We Collect Automatically

When you visit our Site, we automatically collect information about your device and browsing activity, including:

  • IP address, browser type, device type, and access times.
  • Referring web pages and visited pages on our Site.

We use cookies and similar technologies to improve your experience on our Site, such as remembering login sessions and tracking visits to our Site. Most browsers accept cookies by default, but you can adjust settings to reject or notify you of cookies. Blocking cookies may limit functionality on our Site.

Disclosure of Personal Information

We may share personal information with:

  • Service Providers: For data hosting, payment processing, analytics, and marketing. Some providers may be located outside your country of residence.
  • Corporate Transactions: In the event of business sales, mergers, or other transactions.
  • Legal Compliance: To comply with laws, enforce agreements, or protect rights and safety.

Clients may access Customer Data related to their customers. If you are a customer of one of our clients, please contact them directly for questions about your data.

De-Identified Data

We use data we collect, including Client Data and Customer Data, to create de-identified information that cannot be used to identify any individual. This de-identified data may be shared or sold for lawful purposes, including research and marketing.

Retention of Personal Information

Personal information is stored on our servers or those of our providers and retained as necessary to fulfill the purposes for which it was collected, or as required by law.

Safeguards

We employ safeguards to protect personal information against unauthorized access, disclosure, or destruction. However, no security measures are foolproof, and we cannot guarantee absolute security of personal information.

Your Choices

By providing us with personal information or using our Services, you consent to the practices described in this Privacy Policy.

You may unsubscribe from promotional emails at any time, but you may still receive essential business communications.

To withdraw consent for our use of your personal information, subject to legal and contractual restrictions, or to request access to or corrections of your personal information, contact us as described below.

Children’s Privacy

Our Services are intended for individuals over the age of majority and are not designed for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.

Contact

If you have questions or inquiries about this Privacy Policy, please contact us at:
info@autorepairdesk.com